Free Consultation

Sales and marketing

This section contains tips and advice on a range of sales and marketing issues.

Simple tips for effective marketing.

Knowledge is power when it comes to customer satisfaction.

Effective networking checklist.

Conducting a competitive analysis.

Turn complaints into outstanding service.

Do your sales staff spend more time on admin than sales?

Know what your customers want.

Sometimes you have to fire a bad customer.

Your customers won’t always tell you when they’re unhappy.

26 Jun 2026

Government fraud squad hunts down Covid loan scams

A new counter-fraud squad has launched investigations against those who defrauded the public during the Covid pandemic, the Treasury has announced.

25 Jun 2026

The tax gap rose to a record high of £59.2 billion in cash terms for 2024/25, according to the latest data from HMRC.

24 Jun 2026

The UK government must set out a clear plan to ease the burdens that Brexit has placed on business, says the British Chambers of Commerce (BCC).